MSP EDGE

Msp Edge offers IT support and hybrid cloud storage solutions for data management and collaboration. In practice that means handling IT tickets, assets and changes in an organized way.

The natural audience is IT departments. They also list IT Management and VoIP, so expect those to show up in the feature set. As a small product team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

MSP EDGE is based in Greensboro, North Carolina. Their site is mspedge.net.

Things worth asking about: self-service portal, asset tracking, and automation. Ask for a trial on your own data, not a canned demo.

If you have worked with MSP EDGE, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.