Prime-IT-Solutions

Prime-IT-Solutions offers IT, software, storage management, and IT infrastructure solutions. Put simply, it is about handling IT tickets, assets and changes in an organized way.

The natural audience is IT departments. They also list Data Storage and IT Infrastructure, so expect those to show up in the feature set. As a very small product team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Prime-IT-Solutions is based in Troy, Michigan. More on prime-it-solutions.com.

Things worth asking about: self-service portal, asset tracking, and automation. A short pilot with your real data tells you more than any demo.

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