MCIM
MCIM is a cloud-based platform to centralize, standardize and automate facilities management operations
Overview
MCIM is a cloud-based platform to centralize, standardize and automate facilities management operations. Put simply, it is about handling IT tickets, assets and changes in an organized way.
It makes the most sense for IT departments. Alongside the main category they mention Facilities Support Services and IT Infrastructure. As a small product team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.
MCIM is based in Glen Allen, Virginia and founded in 2012. Their site is mcim24x7.com.
Before you commit, look at self-service portal, asset tracking, and automation. Ask for a trial on your own data, not a canned demo.
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Key features
IT Infrastructure
Company
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