Camnet

Camnet is an IT company that designs network infrastructure and provides IT maintenance solutions for small to mid-sized businesses. The job it does: handling IT tickets, assets and changes in an organized way.

The natural audience is IT departments. Related areas on their profile: IT Infrastructure and VoIP. As a small product team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Camnet is based in Albuquerque, New Mexico and founded in 1994. Their site is camnet.us.

Things worth asking about: self-service portal, asset tracking, and automation. Ask for a trial on your own data, not a canned demo.

If you have worked with Camnet, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.