System Initiative

System Initiative creates an infrastructure automation platform to specialize and manage large production systems. The job it does: handling IT tickets, assets and changes in an organized way.

Who is it for? Mostly IT departments. Alongside the main category they mention IT Infrastructure. As a small product team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

System Initiative is based in San Francisco, California. More on systeminit.com.

Before you commit, look at self-service portal, asset tracking, and automation. A short pilot with your real data tells you more than any demo.

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