Pinnacle Group

Here is Pinnacle Group in plain terms. Providing Innovative IT Workforce Solutions For Nearly 20 Years. In practice that means handling IT tickets, assets and changes in an organized way.

Who is it for? Mostly IT departments. Related areas on their profile: IT Management. As a very large product team themselves (5,000+ people), they tend to serve customers of a similar scale best. At that size expect formal onboarding, documentation and a longer sales cycle.

Pinnacle Group is based in Dallas, Texas and founded in 1996. You can read more at pinnacle1.com.

Our checklist for this category: self-service portal, asset tracking, and automation. Ask for a trial on your own data, not a canned demo.

If you have worked with Pinnacle Group, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.