Lumen HQ
Lumen HQ is a technology company that offers targeted, personalised and automated data-driven push...
Overview
Lumen HQ is a technology company that offers targeted, personalised and automated data-driven push notifications, text messages, and email. Put simply, it is about turning support emails and chats into tickets with owners, priorities and SLAs.
It makes the most sense for support teams from two people to hundreds. Related areas on their profile: Customer Service and IT Infrastructure.
Lumen HQ is based in Chicago, Illinois. You can read more at uselumen.co.
Before you commit, look at channel coverage, automation rules, and per-agent pricing. Get the renewal terms in writing before the first invoice.
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Key features
IT Infrastructure
Company
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