Kwivira

Kwivira develops customized software to simplify technology monitoring, support, and business processes for organizations. Put simply, it is about handling IT tickets, assets and changes in an organized way.

It makes the most sense for IT departments. They also list IT Infrastructure, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Kwivira is based in Fredericksburg, Virginia. You can read more at kwivira.com.

Our checklist for this category: self-service portal, asset tracking, and automation. Get the renewal terms in writing before the first invoice.

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