FishPulse

FishPulse is a software development company that provides an integrated suite of tools to create and manage websites. The job it does: handling IT tickets, assets and changes in an organized way.

Who is it for? Mostly IT departments. Alongside the main category they mention IT Management. As a very small product team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

FishPulse is based in Los Angeles, California. You can read more at fishpulse.com.

Things worth asking about: self-service portal, asset tracking, and automation. Get the renewal terms in writing before the first invoice.

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