Endosys

Endosys specializes in enterprise infrastructure and IT automation. In practice that means handling IT tickets, assets and changes in an organized way.

It makes the most sense for IT departments. They also list Enterprise and IT Infrastructure, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Endosys is based in Silver Spring, Maryland. Their site is endosys.com.

Our checklist for this category: self-service portal, asset tracking, and automation. Get the renewal terms in writing before the first invoice.

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