CROSSEN
CROSSEN specializes in online distribution, sales, marketing, and branding
Overview
CROSSEN specializes in online distribution, sales, marketing, and branding. In practice that means handling IT tickets, assets and changes in an organized way.
It makes the most sense for IT departments. They also list IT Management, so expect those to show up in the feature set. As a small product team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.
CROSSEN is based in Los Angeles, California. More on crosseninc.com.
Things worth asking about: self-service portal, asset tracking, and automation. Get the renewal terms in writing before the first invoice.
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