CirrusWorks

CirrusWorks is a developer of customer management software for childcare, community learning, and education industries. Put simply, it is about handling IT tickets, assets and changes in an organized way.

Who is it for? Mostly IT departments. Related areas on their profile: IT Management. As a small product team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

CirrusWorks is based in Falls Church, Virginia. Their site is cirrusworks.net.

Before you commit, look at self-service portal, asset tracking, and automation. Get the renewal terms in writing before the first invoice.

If you have worked with CirrusWorks, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.