Cbit

Cbit provides IT solutions including technical helpdesk support, computer support and consulting to small and medium-sized businesses. The job it does: handling IT tickets, assets and changes in an organized way.

It makes the most sense for IT departments. They also list IT Management, so expect those to show up in the feature set.

Cbit is based in West Richland, Washington. You can read more at cbasinit.com.

Our checklist for this category: self-service portal, asset tracking, and automation. Ask for a trial on your own data, not a canned demo.

If you have worked with Cbit, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.