Incident IQ

Incident IQ transforms the way school districts provide and manage services, including ITSM, ITAM and myriad digital workflows for K-12. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Asset Management, Education, Facility Management and IT Management. They are a mid-sized team, 51 to 200 people, which usually shapes who they work with.

Incident IQ is based in Atlanta, Georgia. More on incidentiq.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with Incident IQ, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.