KoolConnect Technologies

KoolConnect Technologies is a provider innovative in-room entertainment solutions and interactive services for the hospitality industry. In practice that means building software for you when nothing off the shelf fits.

The natural audience is companies with a specific process to automate. They also list VoIP and Wireless, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

KoolConnect Technologies is based in Canton, Massachusetts and around since 1999. Their site is koolconnect.tv.

Before you commit, look at portfolio relevance, who owns the code, and how they handle changes. Get the renewal terms in writing before the first invoice.

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