Common Goal Systems

Common Goal Systems offers smart start, training, customer support, and consulting services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list Consulting and Education, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Common Goal Systems is based in Elmhurst, Illinois and around since 2001. Their site is teacherease.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with Common Goal Systems, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.