EducationFolder

EducationFolder an innovative suite of Contact Center performance management tools the way coaching and training effectiveness is measured. The job it does: solving a specific business problem with software.

The natural audience is teams in its space. They also list Education, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

EducationFolder is based in Roswell, Georgia and around since 2013. You can read more at educationfolder.com.

Before you commit, look at pricing, support, and how it fits with the tools you already use. Ask for a trial on your own data, not a canned demo.

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