The Reputation Lab

The Reputation Lab helps hotels and restaurants manage and respond to guest reviews on platforms like TripAdvisor and Google. Put simply, it is about solving a specific business problem with software.

Who is it for? Mostly teams in its space. Alongside the main category they mention Hospitality and Hotel.

The Reputation Lab is based in Springfield, Missouri and founded in 2013. Their site is thereputationlab.com.

Things worth asking about: pricing, support, and how it fits with the tools you already use. Ask for a trial on your own data, not a canned demo.

If you have worked with The Reputation Lab, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.