Sitrep

SITREP offers monitoring and reporting solutions for maritime and building management, including custom software services. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Consulting, Electronics, Heating, Ventilation and and Air Conditioning (HVAC). As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Sitrep is based in Cheshire, Connecticut. More on sitrepsolution.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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