CivicSmart

CivicSmart is a technology services and engineering company specializing in smart city parking solutions. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. They also list GovTech, Internet of Things, Smart Cities and Transportation, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

CivicSmart is based in Milwaukee, Wisconsin and around since 2015. More on civicsmart.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with CivicSmart, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.