Probax

Here is Probax in plain terms. Providing Data Protection solutions to MSPs - advanced monitoring, alerting, automation. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Consumer Electronics and PaaS. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Probax is based in Perth, Western Australia and founded in 2007. More on probax.io.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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