Channel Talk

Channel Talk is a customer communication platform that combines live chat, CRM, and collaboration tools to help businesses with customers. Put simply, it is about keeping every contact, deal and follow-up in one place so nothing slips.

Who is it for? Mostly sales teams and founders who are tired of spreadsheets. They also list Artificial Intelligence (AI), Chatbot and CRM, so expect those to show up in the feature set. As a mid-sized product team themselves (51 to 200 people), they tend to serve customers of a similar scale best.

Channel Talk is based in Seoul, Seoul-t'ukpyolsi and founded in 2014. More on channel.io.

Our checklist for this category: pipeline stages, email sync, mobile app, and what reporting costs extra. A short pilot with your real data tells you more than any demo.

The facts above come from public company records. The score will come from people like you. Used Channel Talk? Rate it.