Appirio

Appirio is an IT technology company providing mobile, social, crowdsourcing, and cloud technology services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Cloud Computing, Collaboration and Mobile. As a large company team themselves (1,001 to 5,000 people), they tend to serve customers of a similar scale best. At that size expect formal onboarding, documentation and a longer sales cycle.

Appirio is based in Indianapolis, Indiana and founded in 2006. You can read more at appirio.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Appirio, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.