Tech Kooks

Tech Kooks offers IT support, hardware solutions, and remote assistance for small businesses, focusing on clear processes and documentation. Put simply, it is about handling IT tickets, assets and changes in an organized way.

The natural audience is IT departments. They also list Hardware and IT Management, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Tech Kooks is based in Los Angeles, California. You can read more at techkooks.com.

Things worth asking about: self-service portal, asset tracking, and automation. Get the renewal terms in writing before the first invoice.

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