Poleroi

Poleroi offers IT support and technical product services to businesses, focusing on system optimization and hardware maintenance. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Related areas on their profile: Hardware, IT Management, Network Hardware and Technical Support. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Poleroi is based in Berkeley, California. Their site is poleroi.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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