Charlotte Software Systems

Charlotte Software Systems is to become the leading vendor of business solutions utilizing advanced optimization methods. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. They also list Information Services, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Charlotte Software Systems is based in Charlotte, North Carolina. Their site is charlottesoftwaresystems.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with Charlotte Software Systems, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.