Call2Dial

Call2Dial offers contact center software, predictive dialer, ringless voicemail, and SMS services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Telecommunications. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Call2Dial is based in Duluth, Georgia. Their site is call2dial.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

If you have worked with Call2Dial, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.