Genformatic

Genformatic is a biotechnology research firm that creates innovative software and provides genome information, education, and consulting. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Biotechnology and Consulting, so expect those to show up in the feature set. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Genformatic is based in Austin, Texas and founded in 2011. Their site is genformatic.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

The facts above come from public company records. The score will come from people like you. Used Genformatic? Rate it.