RealConnect

RealConnect is broadband communications provider and telecommunications services needs for their clients. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Telecommunications, so expect those to show up in the feature set. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

RealConnect is based in Reston, Virginia. You can read more at realconnect.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

Nobody has reviewed RealConnect on Revaw yet. If you use it, your rating goes first, and it takes about twenty seconds.