incident.io

Incident.io provides incident management software that helps teams detect, manage, and resolve issues through Slack and Teams. In practice that means running projects, docs and workflows in one shared workspace.

It makes the most sense for teams that want fewer tools. They also list Productivity Tools, so expect those to show up in the feature set. As a mid-sized product team themselves (51 to 200 people), they tend to serve customers of a similar scale best.

incident.io is based in New York, New York and around since 2021. More on incident.io.

Our checklist for this category: automation limits, permissions, and per-seat cost at scale. A short pilot with your real data tells you more than any demo.

If you have worked with incident.io, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.