Problem Solved IT

Problem Solved IT LLC offers IT support, consulting, and backup solutions for small businesses. In practice that means assessing, monitoring and responding to security threats on your behalf.

Who is it for? Mostly companies without a full security team. Alongside the main category they mention Consulting, Network Security and Web Design. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Problem Solved IT is based in Albemarle, North Carolina. You can read more at problemsolvedit.com.

Our checklist for this category: response times, what is included in monitoring, and reporting. Get the renewal terms in writing before the first invoice.

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