KarmaCRM

KarmaCRM hides a powerful backend system behind a clean, simple, and usable interface. In practice that means keeping every contact, deal and follow-up in one place so nothing slips.

It makes the most sense for sales teams and founders who are tired of spreadsheets. They also list CRM, Customer Service, Lead Generation and Web Development, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

KarmaCRM is based in Ann Arbor, Michigan. You can read more at karmacrm.com.

Things worth asking about: pipeline stages, email sync, mobile app, and what reporting costs extra. Get the renewal terms in writing before the first invoice.

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