Pathwave

Pathwave is a telecom field operations software company. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Telecommunications. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Pathwave is based in Brainerd, Minnesota. You can read more at pathwave.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Pathwave, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.