Platinum Group

Platinum Group is a financial services company. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Accounting, Cloud Data Services, Consulting, Finance and Financial Services. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Platinum Group is based in Asheville, North Carolina. You can read more at platinum-grp.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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