Carabiner Group

Carabiner Group is a salesforce consulting agency that provides solutions to help organizations on optimizing performance and productivity. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Consulting and Sales. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Carabiner Group is based in Los Gatos, California. More on carabinergroup.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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