TextByChoice

TextByChoice is a commercial text messaging platform that renders a two-way communication between the company and customer in real-time. The job it does: replacing internal email with channels and direct messages.

It makes the most sense for every team. Alongside the main category they mention Commercial, Developer APIs, Messaging, Real Time and SMS. They are a very small team, 1 to 10 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

TextByChoice is based in Tampa, Florida. You can read more at textbychoice.com.

Things worth asking about: search, retention policies, and external guest access. A short pilot with your real data tells you more than any demo.

The facts above come from public company records. The score will come from people like you. Used TextByChoice? Rate it.