SoftServe

SoftServe is a digital authority that advises and provides at the cutting-edge of technology. The job it does: running an online store from catalog to checkout.

The natural audience is retailers and brands. They also list Health Care, Media and Entertainment and Retail, so expect those to show up in the feature set. As a very large product team themselves (5,000+ people), they tend to serve customers of a similar scale best. At that size expect formal onboarding, documentation and a longer sales cycle.

SoftServe is based in Austin, Texas and around since 1993. Their site is softserveinc.com.

Things worth asking about: transaction fees, themes, and app ecosystem. Get the renewal terms in writing before the first invoice.

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