Icco

ICCO specializes in the development of business software systems for the credit and debt industries. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Related areas on their profile: Consulting and Debt Collections. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Icco is based in Coral Springs, Florida. You can read more at icco.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

If you have worked with Icco, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.