AccelOne

AccelOne provides custom software development services to companies located worldwide who have found a better delivery experience. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Customer Service and Insurance. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

AccelOne is based in Kirkland, Washington and around since 2013. More on accelone.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. A short pilot with your real data tells you more than any demo.

Every review on Revaw shows how it was verified, so if you know AccelOne well, your review carries weight here.