Fenix Alliance Group

Fenix Alliance Group is an IT service company that develops, implements, and distributes smart technology solutions. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Related areas on their profile: Cloud Computing and Consulting. They are a small team, 11 to 50 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Fenix Alliance Group is based in Lewes, Delaware. You can read more at fenix-alliance.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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