Robo-Rigs Computer Services

Robo-Rigs Computer Services provides laptop screen replacement, data recovery, and backup services. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. They also list Electronics and Training, so expect those to show up in the feature set. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Robo-Rigs Computer Services is based in Bethel, Ohio. Their site is roborigs.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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