PALCO

PALCO is a global post-sales service supply chain management company. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Cloud Infrastructure, Logistics, Network Hardware and Supply Chain Management. They are a mid-sized team, 51 to 200 people, which usually shapes who they work with.

PALCO is based in Huntsville, Alabama and around since 1986. More on gotopalco.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with PALCO, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.