Universal Technical Services

Universal Technical Services is a it services and consulting company. UTS is an analytic software organization that provides digital strategy, big data analytics, and cloud management services. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Related areas on their profile: Analytics, Cloud Management, Data Integration and Internet of Things. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Universal Technical Services is based in Alpharetta, Georgia. You can read more at uts-i.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

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