VIVA

VIVA provides IT infrastructure management, software project consulting, and staffing solutions. Put simply, it is about handling IT tickets, assets and changes in an organized way.

The natural audience is IT departments. They also list Consulting and IT Infrastructure, so expect those to show up in the feature set. As a mid-sized product team themselves (201 to 500 people), they tend to serve customers of a similar scale best.

VIVA is based in Rolling Meadows, Illinois and founded in 1996. More on viva-it.com.

Before you commit, look at self-service portal, asset tracking, and automation. Ask for a trial on your own data, not a canned demo.

If you have worked with VIVA, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.