Uptick

Uptick is the Next Generation Intelligent Customer Success Platform. The job it does: keeping every contact, deal and follow-up in one place so nothing slips.

It makes the most sense for sales teams and founders who are tired of spreadsheets. Alongside the main category they mention Artificial Intelligence (AI), Business Intelligence, CRM, Machine Learning and Sales. As a small product team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Uptick is based in San Francisco, California and founded in 2015. Their site is uptick.com.

Before you commit, look at pipeline stages, email sync, mobile app, and what reporting costs extra. Get the renewal terms in writing before the first invoice.

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