simplyCT

simplyCT is a manufacturer of software that serves the call center customer service aspect of business operations. The job it does: building software for you when nothing off the shelf fits.

It makes the most sense for companies with a specific process to automate. They also list Customer Service, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

simplyCT is based in New York, New York. Their site is simplyct.com.

Before you commit, look at portfolio relevance, who owns the code, and how they handle changes. Get the renewal terms in writing before the first invoice.

If you have worked with simplyCT, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.