COCC

COCC is an information technology company that offers technology services from core processing to business process management. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

Who is it for? Mostly small and mid-sized companies. Alongside the main category they mention Consulting and Finance. As a large company team themselves (501 to 1,000 people), they tend to serve customers of a similar scale best. Bigger vendor, more process. Budget time for procurement.

COCC is based in Avon, Connecticut. You can read more at cocc.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with COCC, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.