Empirix

Empirix provides service quality assurance solutions for internet protocol communications. In practice that means managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Alongside the main category they mention Information Services. As a mid-sized company team themselves (201 to 500 people), they tend to serve customers of a similar scale best.

Empirix is based in Bedford, Massachusetts and around since 1992. More on empirix.com.

Our checklist for this category: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

Every review on Revaw shows how it was verified, so if you know Empirix well, your review carries weight here.