First Communications

First Communications is a telecommunications company providing data networking and managed services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

It makes the most sense for small and mid-sized companies. Related areas on their profile: Information Services and Telecommunications. As a mid-sized company team themselves (201 to 500 people), they tend to serve customers of a similar scale best.

First Communications is based in Akron, Ohio and founded in 1998. You can read more at firstcomm.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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