Perfitly

Perfitly is a cutting edge size recommendation and visualization platform for fashion eCommerce. In practice that means turning support emails and chats into tickets with owners, priorities and SLAs.

The natural audience is support teams from two people to hundreds. They also list Customer Service, E-Commerce, Retail and Shopping, so expect those to show up in the feature set. They are a small team, 11 to 50 people, which usually shapes who they work with. You will probably talk to the people who build it, which is great until you need 24/7 support.

Perfitly is based in New York, New York and founded in 2015. Their site is perfitly.com.

Before you commit, look at channel coverage, automation rules, and per-agent pricing. Ask for a trial on your own data, not a canned demo.

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